Best Human Resource

Company Profile

At Best Human Resource, we are committed to safeguarding the personal information you entrust to us while delivering top-notch services. We promise to comply with Singapore's Personal Data Protection Act (PDPA) and ensure your data remains safe and secure. Here's a breakdown of how we handle your information:

Types of Personal Information We Collect

• Required by Singapore’s Ministry of Manpower (MOM) for maid work permit applications
• Contact details such as name, NRIC number, address
• Residence details
• Family details
• Income information
• Past maid employment history (if applicable)
• Records of communication with us via phone, SMS, email, or walk-ins

Why We Collect Your Personal Information

• To process your maid application
• To conduct necessary administrative checks (by us, MOM, other authorities, and third-party service providers like insurance companies)
• For research and direct marketing purposes
• To reach out via phone, SMS, mail, or email for the purposes mentioned above

Who We May Share Your Information With

• Government or statutory bodies
• Business partners or affiliates (local or international)
• Third-party organizations such as service providers or consultants
• Any other party you’ve consented to

Your Consent

• Signing a consent form when engaging our services
• If no consent form is signed, your use of our services is treated as implied consent for collecting, using, or disclosing your personal data for service-related purposes

Security Measures

• Physical security at our offices where your information is stored
• IT security protecting electronic databases holding your data

Retention of Your Data

• We will retain your information as long as it’s reasonably necessary to fulfill the service or legal requirements

Access, Correction, and Removal of Data

• Contact our Data Protection Officer at our office or via email to:
  • Access your personal information
  • Correct or amend any information
  • Withdraw consent for the use or disclosure of your data

Rights to Amend the Privacy Policy

• We may update this policy to reflect changes in legislation or other reasons
• Updated policies will be posted on our website, superseding previous versions

Our Services:

1. Deployment of New Foreign Domestic Worker (FDW)

   • FDWs from Indonesia, Philippines, and Myanmar, approved by MOM for deployment

2. FDW Interview & Work Permit

   • In-person interviews at branches across Singapore for FDWs from Indonesia, Philippines, Myanmar
   • Work permits processed in 3 days (fast)

3. Direct Hire of FDW

   • No additional loan for FDWs
   • Handling of all processes in both Singapore and the country of origin by experienced staff

4. Settling-In Programme (SIP)

   • Mandatory for first-time FDWs
   • We ensure timely registration for SIP within the required time frame

5. Passport Renewal & Homeleave Processing

   • Assistance with passport renewals and home leave documentation for FDWs returning to their country of origin

6. Medical Check-ups

   • Required upon arrival and every 6 months for infectious disease and pregnancy screenings
   • Employer covers any medical expenses incurred

7. Comprehensive Insurance Coverage

   • We assist in securing minimum MOM-required insurance for FDWs
   • Employers have the option to upgrade insurance for broader coverage at reasonable rates