5 Reasons to Get Your Maid from 123 Easy Employment Agency

At a Glance

Trades as 123 Easy Employment Pte. Ltd., EA licence 23C1860 (Comprehensive).
Licence issued 21 Sep 2023; UEN 202331305H.
Office: 865 Mountbatten Rd, #01-11, Katong Shopping Centre, Singapore 437844.
Phone +65 6028 5721, WhatsApp +65 9692 4486.
Offers 6 months of unlimited replacements, per its website.
Lends a voice translation device to help employers and helpers talk.

Should you get your maid from 123 Easy Employment? It is a smaller agency licensed in 2023, with a couple of unusual extras. Here is what we could verify, and what to check yourself.

For the general agency checklist (fees, contracts, red flags), read Read This Before Hiring Maid Agencies.

Is 123 Easy Employment licensed by MOM?

Yes. Its website shows EA licence 23C1860, and public licence records list it as live, issued on 21 Sep 2023.

Search "123 Easy" or "23C1860" on the MOM EA Directory.
Confirm the Katong Shopping Centre address matches the licence.
Ask for the EA personnel number of your consultant.

How does 123 Easy Employment's hiring process work?

Its website describes 3 steps:

Select a helper after interviews.

Sign the service agreement.

Settle the helper in at home.

What extras does 123 Easy Employment offer?

These are the agency's own claims from 123easy.sg. We have not tested them.

6-month replacement warranty

Unlimited replacements in the first 6 months, at what it calls minimal admin cost. Get the exact cost in writing.

On-site onboarding

Delivers the helper home, sets up a daily task list and a do and don't list, and briefs the helper on site.

Voice translation device

You speak English or Chinese and the helper hears Burmese or Bahasa. A loan option is available.

Ongoing help

Offers translation, enquiries and mediation after placement.

How do I check 123 Easy Employment before I sign?

Check licence 23C1860 is live on the MOM EA Directory.

Ask what "minimal admin cost" per replacement means, in dollars.

Ask whether the translation device is free, loaned or paid.

Compare helpers from many licensed agencies in one place.

Filter by nationality, experience and skills, then contact the agency directly.

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P.S. A translation device helps with instructions. It does not replace sitting down with your helper in week one and walking through the house together.