- Island Maids trades as Island Maids Pte Ltd, EA licence 13C6728 (as listed on maid portals; confirm on the MOM EA Directory).
- Its website lists 12 branches across Singapore.
- Branch hours: 10am to 8pm on weekdays, 10am to 5pm on weekends and public holidays.
- Shared WhatsApp: 9228 8732. Email: enquiries@islandmaids.com.sg.
- Helpers mainly from Indonesia, Myanmar and the Philippines.
- Confirm replacement terms in writing before you sign.
Island Maids is one of the agencies many employers consider because of its branch network. This review explains what it offers, how hiring works and what to check before you choose it.
For the general agency checklist (fees, contracts, red flags), read Read This Before Hiring Maid Agencies.
Is Island Maids licensed by MOM?
Maid portals list Island Maids Pte Ltd under licence 13C6728. Licences can lapse or be suspended, so check before you pay.
- Search "Island Maids" or "13C6728" on the MOM EA Directory.
- Confirm the branch you visit is listed under that licence.
- Ask for the registration number of the consultant handling your case.
How does Island Maids match a helper to my household?
Consultants start with your care needs, such as childcare, elderly support or housekeeping, then recommend helper profiles. You can discuss needs in person at a branch before shortlisting and interviewing.
- Pool includes new, transfer and ex-Singapore maids.
- Biodata usually shows work history, caregiving experience and language ability.
- Consultants help with work permit applications and documents.
How does Island Maids screen and train helpers?
Island Maids states that it interviews and screens maids before listing them, and that helpers may receive overseas preparation and local orientation training. It also says it runs helper accommodation that meets MOM requirements. These are the agency's claims; ask what training your shortlisted helper actually completed.
Where are Island Maids' branches?
Swipe left or right to see the full table on mobile.
| Branch | Address | Hotline |
|---|---|---|
| Tiong Bahru | 36 Beo Crescent, #01-33, S160036 | 6299 7703 |
| Ang Mo Kio | 716 Ang Mo Kio Ave 6, #01-4030, S560716 | 6553 7703 |
| Bedok | 214 Bedok North St 1, #01-183, S460214 | 6448 7703 |
| Jurong | 133 Jurong Gateway Rd, #01-293, S600133 | 6835 7703 |
| Yishun | 930 Yishun Central 1, #01-117, S760930 | 6757 7703 |
| Race Course | 429 Race Course Rd, S218675 | 6292 7703 |
| Hougang | 804 Hougang Central, #01-132, S530804 | 6758 7703 |
| Bukit Timah | 19 Anamalai Ave, S279987 | 6355 7703 |
| Marine Parade | 82 Marine Parade Central, #01-606, S440082 | 6440 7703 |
| Punggol | 681 Punggol Dr, #B1-06 Oasis Terraces, S820681 | 6881 7703 |
| Tampines | 505 Tampines Central 1, #01-329, S520505 | 6383 7703 |
| Yew Tee | 21 Choa Chu Kang North 6, #B1-26 Yew Tee Point, S689578 | 6778 7703 |
From islandmaids.com.sg, checked October 2026. Confirm hours with the branch before visiting.
What support does Island Maids give after placement?
Island Maids states it offers post-placement support, which may include guidance or extra training if a helper has trouble adjusting. Confirm the support scope and replacement terms directly with the agency before signing.
Frequently asked questions about Island Maids
How do I check Island Maids before I sign?
Compare helpers from many licensed agencies in one place.
Filter by nationality, experience and skills, then contact the agency directly.
Browse SearchmaidP.S. Twelve branches means twelve sets of consultants. Ask who will handle your case, and whether that person stays with you after the helper arrives.
