More Singapore employers are stepping up to support their maids' mental health. This growing trend shows a deepening understanding of the importance of ensuring that domestic helpers are happy and healthy in their work environment. By addressing mental health issues proactively, employers are fostering better relationships and creating more harmonious households.
Why Mental Health Matters for Domestic Helpers
Recognizing the Signs
Domestic helpers face unique challenges, being away from their families and adapting to a new culture. These stressors can take a toll on their mental health. Agencies like the Foreign Domestic Worker Association for Social Support and Training (Fast) have noticed an increase in employers seeking help for their maids’ mental well-being. This proactive approach is crucial because domestic workers might not always recognize the signs of distress in themselves, such as being absorbed in their thoughts, crying, or appearing listless.
Steps Employers Are Taking
Providing Access to Support Services
Employers are increasingly calling agencies like Fast and the Centre for Domestic Employees (CDE) to ask how they can help their maids. They arrange for counselling sessions and bring their domestic workers to events aimed at improving morale. For instance, during International Migrants Day at Gardens by the Bay, many employers attended with their helpers to participate in activities designed to boost spirits.
Encouraging Social Interaction
Encouraging social interaction and community involvement is another key step. Helpers like Robina Navato and Istriyanti have found solace and purpose through volunteering at helpdesks run by organizations like Home. These activities not only provide them with a sense of community but also a break from their routine, which is vital for mental health.
Learning from Personal Stories
The Impact of Compassionate Employers
Robina Navato, a domestic worker who has worked in Singapore for almost 30 years, recalls how her first employer treated her like family, including her in meals and making her feel valued. Such positive experiences can significantly impact a helper’s mental well-being. On the flip side, she also experienced isolation and neglect from other employers, which took a toll on her mental health. These stories highlight the importance of treating domestic helpers with respect and kindness.
Resources and Helplines
Available Support Channels
The Ministry of Manpower (MOM) supports the mental well-being of migrant domestic workers by ensuring they have access to comprehensive mental health services. New workers attend a Settling-In Programme to learn about managing stress and seeking help. Additionally, MOM partners with organisations like CDE and HealthServe to provide support helplines and counselling services in workers' native languages.
Here are some useful helplines for domestic helpers:
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MOM’s MDW Helpline: 1800-339-5505
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Fast Helpline Support: 1800-339-4357
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CDE 24-hour Helpline: 1800-2255-233
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Home’s hotline for domestic workers: 9787-3122 or 1800-7977-977
Ensuring the mental well-being of your domestic helper is not only a compassionate thing to do but also beneficial for a harmonious household. By being proactive, providing access to support services, and encouraging social interaction, employers in Singapore can make a significant difference in the lives of their helpers.
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