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    February 09, 2024
    8 MOM Maid Rules That New Employers Must Know
    • Post By: Dylan Ong

    As an employer, you have important legal and ethical responsibilities outlined by Singapore's Ministry of Manpower (MOM) to fulfil. This includes proper salary payments, rest days, accommodation, healthcare, and more.

     

    Failing to meet these obligations can result in penalties, so it is critical to understand the rules. Understanding these MOM guidelines is crucial for avoiding penalties and building a positive working relationship.

    1. You Must Pay Your Maid's Salary on Time and Keep Proper Records

    As an employer of a maid, you have clear salary payment responsibilities:

      Salary must be paid monthly, no later than 7 days after the end of each salary period

      Payment should be made directly to the maid’s personal bank account

      If paying cash, obtain signed confirmation and maintain documentation

      Do not keep any of the maid’s money or bank items

     

    Additionally, consider providing periodic salary raises and contract completion bonuses as incentives for continued quality service. However, the monthly salary should not fall below what was declared to the Ministry of Manpower. Staying compliant on wage rules is key to maintaining a productive employment arrangement.

    2. You Are Not Allowed to Make Unauthorised Deductions

    Making unauthorised deductions from your employees' salaries is against MOM rules. As an employer, you should be aware of what constitutes an allowed versus prohibited deduction:

     

     

    Allowed Deductions

    Prohibited Deductions

      Deductions for damages/losses caused by the employee, following an inquiry and allowing the employee to explain.

      Deductions from maid workers' salaries with the employee's written consent and after informing MOM 1 month in advance.

      Work pass renewal fees

      Medical insurance

      Repatriation costs

      Deductions exceeding 25% of 1 month's salary

      Deductions as a condition of employment

     

    Additionally, you should be aware that total deductions cannot exceed 50% of an employee's monthly salary. The only exception is upon contract termination. This rule protects employees from unreasonable salary cuts each month.

    3. You Cannot Deprive Your Maid of Rest Days

    If your maid works on a rest day besides her mandatory one, you must compensate her. Compensation can be at least 1 extra day's salary for each rest day worked. Or you can provide a replacement rest day in the same month. You must choose one compensation if she works a rest day.

     

    Rest days can be taken flexibly:

      As one full day or split into two half days

      At home or outside

      Deferred up to one month if unable to take in a particular month

     

    This gives both employers and maids options to agree on arrangements suitable to their needs. Following the rules on rest days and proactively caring for your maid’s overall wellbeing demonstrates responsible employment practices.

    4. You Must Provide Proper Accommodation for Your Maid

    As an employer, you are responsible for ensuring your maid's accommodation meets certain requirements:

      Adequate shelter from sun, rain, wind

      Basic amenities like mattress, pillow, blanket

      Sufficient ventilation and lighting

      Safe living area away from dangerous items

      Modest setting that respects privacy

      Separate room or adequate space and boundaries

     

    Specific guidelines include:

      Not making her sleep in the same room as a male adult or teenager

      Avoiding recording devices that could compromise modesty

      Providing a room partition if a separate room is not possible

     

    Beyond meeting rules, you can proactively support your maid’s wellbeing through open communication and integration into your family. Check with the MOM if you need advice.

    5. You Must Provide Adequate and Appropriate Meals for Your Maid

    You must provide 3 nutritious meals daily for your maid. Be aware of any dietary restrictions based on her religious beliefs or personal preferences. Some examples of adequate meals are provided in the table below.

     

    Meal

    Details

    Breakfast

    4 slices of bread with spread

    Lunch

    1 bowl of rice + three-quarter cup of cooked vegetables + palm-sized amount of meat + fruit

    Dinner

    1 bowl of rice + three-quarter cup of cooked vegetables + palm-sized amount of meat + fruit

    Source: Singapore’s Ministry of Manpower

    6. You Are Responsible for Your Maid's Healthcare and Vaccinations

    You are responsible for all medical costs, insurance, and meeting vaccination requirements for your maid. In order to appropriately meet these healthcare requirements, you should assist in keeping her vaccination status current and allow rest after vaccinations. Additionally, be sure to conduct the required 6-monthly medical exams.

    7. You Can Apply for a Foreign Worker Levy Waiver When Your Maid is on Overseas Leave

    When your maid goes on overseas leave to visit family, you may qualify for a foreign worker levy waiver. To receive the waiver:

      The overseas leave must be at least 7 consecutive days

      The waiver period cannot exceed 60 calendar days per year

     

    You can apply for the levy waiver when your maid returns to Singapore after her trip. Keeping costs down can help make overseas visits more feasible.

    8. You Must Cancel Your Maid’s Work Permit if She Does Not Return from Overseas Leave

    If your maid fails to return from overseas leave, you need to take action promptly:

      Cancel her work permit immediately to stop accruing more levy fees

      Keep a copy of departure records for verification

     

    Once it is verified that your maid did not re-enter Singapore after going on overseas leave, her security bond can be discharged by authorities. Additionally, you as the employer can apply for a levy waiver for the entire period of her absence, as long as you apply within 1 year of receiving the levy bill.

    Meeting Maid’s Employment Requirements

     

    Employing a maid worker ethically requires understanding your obligations around compensation, working conditions, healthcare, and more as outlined by Singapore’s MOM. Meeting formal regulations is crucial both for avoidance of penalties and building a positive working relationship. Use this guidance to ensure full compliance.

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