When Mei Ling's helper, Rosa, announced she would be returning home to the Philippines for good after four years of service, Mei Ling was filled with a mix of emotions. Rosa had become an integral part of the family, caring for Mei Ling's children and keeping the household running smoothly. 

As Mei Ling began planning Rosa's departure, she encountered a common question faced by many maid employers in Singapore: should she cover the excess baggage costs for her helper's return trip?

Understanding Your Obligations as an Employer

According to the Ministry of Manpower (MOM), employers are responsible for providing their foreign domestic worker (FDW) with a return ticket to their home country upon completion of their employment contract. This includes covering the cost of check-in luggage as per the airline's standard allowance, typically ranging from 20kg to 30kg.

However, many helpers accumulate more belongings during their time in Singapore, leading to excess baggage fees at the airport. As an employer, you are not legally obligated to cover these additional costs.

Factors to Consider When Deciding on Excess Baggage Costs

When determining whether to absorb your helper's excess baggage fees, consider the following:

1. Length of Service: 

If your helper has been with your family for an extended period, you may feel more inclined to cover the extra costs as a gesture of appreciation for their dedication and hard work.

2. Quality of Service: 

A helper who has consistently gone above and beyond in their duties may warrant a more generous parting gift, such as covering their excess baggage fees.

3. Financial Constraints: 

Assess your own financial situation and determine if absorbing the excess baggage costs is feasible without straining your budget.

Alternative Solutions for Excess Baggage

If you decide not to cover your helper's excess baggage fees, consider these alternative solutions:

1. Shipping Items Separately: 

Encourage your helper to ship some of their belongings home via courier services, which often offer more competitive rates compared to airline excess baggage fees.

2. Gradual Decluttering: 

In the months leading up to your helper's departure, suggest they start decluttering and sending non-essential items home in smaller batches to avoid excess baggage at the airport.

3. Set a Baggage Allowance: 

Have an open discussion with your helper about the baggage allowance you are willing to provide, and work together to ensure their belongings fit within that limit.

Parting on a Positive Note

Regardless of your decision on excess baggage costs, aim to end your employment relationship on a positive note. Express your gratitude for your helper's service, provide a favourable reference letter, and ensure all necessary documents and payments are settled before their departure.

As you bid farewell to your helper and begin the search for a new one, consider using Searchmaid – Singapore's leading online platform for connecting maid employers with prospective helpers. With a comprehensive database of maids from various agencies across Singapore, Searchmaid simplifies your hiring process and helps you find the perfect match for your household. Start your search today and experience a seamless transition as you welcome a new helper into your home.