When Mrs. Tan's helper, Lina, gave the family a trauma for being hard to work with… using her phone to TikTok, neglecting the baby, and not having “common sense hygiene”, Mrs Tan decided to send Lina a one-way ticket home.
However, she is concerned that Lina might come back to SIngapore to work for another employer, so she decided to leave honest feedback for Lina with the Ministry of Manpower (MOM) but wasn't quite sure how to go about it. 

Why Leave Feedback on Your Helper?

Providing feedback on your helper's performance is an important aspect of being a responsible maid employer. Here's why:

1. Recognising Excellent Service: If your helper has consistently demonstrated exceptional work ethic, leaving positive feedback is a great way to acknowledge their efforts and show your appreciation.

2. Addressing Concerns: On the flip side, if you've encountered issues with your helper's performance or behaviour, providing constructive feedback to MOM can help address these concerns and prevent similar situations for future employers.

3. Helping Other Employers: Your feedback contributes to a larger pool of information that can assist other maid employers in Singapore when making hiring decisions.

How to Leave Feedback on Your Helper

Leaving feedback on your helper is a straightforward process. Simply click here to fill in the form at MOM’s website and submit it. 

Tips for Providing Effective Feedback

To ensure your feedback is meaningful and helpful, keep these tips in mind:

1. Be Specific: Provide concrete examples of your helper's performance, whether positive or negative. This helps paint a clearer picture for MOM and future employers.

2. Stay Objective: Focus on facts and observable behaviours rather than personal opinions or emotions.

3. Offer Constructive Criticism: If you're providing negative feedback, frame it in a way that highlights areas for improvement rather than simply complaining.

4. Acknowledge Growth: If your helper has shown progress or improvement in certain areas, be sure to mention this in your feedback.

The Importance of Open Communication

While leaving feedback with MOM is valuable, it's equally important to maintain open lines of communication with your helper directly. Regular check-ins and performance reviews can help address any issues early on and foster a positive working relationship.

If you're looking to hire a new helper, Searchmaid is an excellent resource for maid employers in Singapore. With a comprehensive database of experienced and reliable maids from top agencies across the country, Searchmaid streamlines your search process and helps you find the perfect match for your household needs.

Remember, your feedback plays a crucial role in shaping the maid employment landscape in Singapore. By taking the time to provide thoughtful and constructive feedback on your helper's performance, you contribute to a more transparent and supportive environment for both employers and domestic workers alike. So go ahead – share your experiences and help make a difference today!